Products we're best at
Service Cloud
Experience Cloud
Experience Cloud
Our expert architects optimize Service Cloud for seamless customer support, integrating AI-driven case routing and omnichannel interactions to resolve issues faster. As a compact team, we deliver tailored configurations that enhance agent efficiency and reduce operational costs through precise automation.
Experience Cloud
Experience Cloud
Experience Cloud
We specialize in building dynamic Experience Cloud portals that foster community engagement and self-service for customers and partners. Our efficient development ensures secure, scalable sites with personalized experiences, driving loyalty and operational savings for your business.
AI & Agentforce
Experience Cloud
AI & Agentforce
Pluged can help you harness AI & Agentforce to create intelligent agents that automate complex workflows and provide predictive insights within Salesforce. With our expertise, you can employ AI models that amplify decision-making and productivity, giving your team a competitive edge.
Telephony
Experience Cloud
AI & Agentforce
We integrate Telephony (CTI) systems into Salesforce for unified voice and data handling, enabling real-time call logging and screen pops. With minimum integration time, ensuring reliable, compliant solutions that boost sales and support performance.